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Working With Leads Using Kanban

Move leads through your process using drag-and-drop simplicity.

Lead Status Columns

Each column represents the next step in your lead management workflow. These columns can be customized to match your practice's specific workflow (in Settings > Leads > Lead Statuses).

Some common examples of lead statuses:

  • Initial Outreach

  • Follow-Up Attempts

  • Verifying Eligibility/Insurance

  • Scheduled

  • Attended

To Move a Lead Between Statuses

  1. Click the lead card you want to update.

  2. Drag it into the appropriate status column.

  3. Release to update it instantly.

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